Jelgava City Municipality Operative Information Center (MOIC)
Jelgava City in Latvia is widely recognised in Baltic region as one of the North European leaders in the practical implementation of Smart City concepts. The Jelgava Smart City programs began with mobile citizen e-cards for transportation and social services for pensioners and school students, smart traffic flow management, lightning sensors, security cameras, energy efficiency, use of renewable energy resources and green transport, energy planning and data management.
One of the key city achievements included the establishment of Municipality Operative Information Centre (MOIC) in 2016 to monitor the city public area and critical infrastructure with the latest technology solutions (27/7 citizens contact centre, video surveillance system, GIS, energy monitoring, flood maps, road traffics accident map, drone images database, etc.)
After extensive experimentation with Smart City Monitor digital transformation technology platform during 2018-2019, the municipality decided to obtain the license for its implementation to support the ambitious city incentives in AI and Big Data - driven digital
transformation. In 2017, the investment research department of the Financial Times, ranked Jelgava 6th among Europeans micro cities in the category “connectivity”.